Frequently asked questions (FAQ)

What is 72 Batik?

72 Batik is a fashion brand specializing in premium, modern batik clothing that blends traditional Indonesian heritage with contemporary design. We offer a wide range of exclusive and high-quality batik for men's and women's.

What is the handling time?

Our standard handling time is 5–7 business days after order confirmation, as all products at 72 Batik are Made to Order. Special orders may take longer, depending on demand around 7-10 business days.

Can I customize the size?

Yes! We offer custom sizing for selected items. Please contact our customer service for more information before placing your order.

What is the estimated delivery time?

• Standard Shipping: 3–5 business days (domestic), 7–14 business days (international).

• Express Shipping: 1–3 business days (domestic), 3–7 business days (international).

How much is the shipping cost?

Shipping costs vary depending on your location and the shipping method selected at checkout. The total shipping fee will be calculated automatically during the checkout process. Get free shipping program with minimum purchase of $100 for United States and $150 for other countries.

Can I track my shipment?

Yes! Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor the delivery status. Or you can track it at www.posindonesia.co.id/en/tracking

How do I contact the store?

You can reach us via WhatsApp, email, or our contact form on the website. We are happy to assist you with any inquiries.

Is there a discount program?

Yes! Enjoy exclusive discounts and free gifts when you shop with us!